Warranty Conditions
Unless otherwise stated, all products are covered by the warranty of FritClean – Nevres Özdüzenciler.
For the warranty conditions to be valid, please be sure to check the product during delivery. If you notice any damage, do not accept the delivery and have a damage report prepared by the courier company.
Any modifications made to the product, deformation of the product, or alteration of the original design of the product shall void the warranty and are not covered under warranty.
Product Return Conditions
If the product you purchased from our website is found to be defective, you must contact us through the online support section on our website within 14 days from the delivery date.
Following this notification, the defective product sent to us via the courier company will be replaced with a new one. If the defect in the ordered product is caused by customer use, or if the product has been used within the 14-day period, the product cannot be returned or exchanged.
Product return and exchange procedures are carried out in accordance with Law No. 4077 on the Protection of Consumers.