Distance Selling Agreement
DISTANCE SALES CONTRACT
ARTICLE 1 – PARTIES
1.1 SELLER
Trade Name: FritClean – Nevres Özdüzenciler
Address: Eymir Mah. 902 Sok. No: 23, 06830 Gölbaşı / ANKARA, TURKEY
Phone: +90 534 277 77 06
Fax: –
E-mail: info@fritclean.com
1.2 BUYER
Name / Surname / Company Name: XXXXXXX
Address: XXXXXXX
Phone: 00000000000
E-mail: xxxxx@xxxx.com
ARTICLE 2 – SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the product(s) whose qualifications and sales price are specified below, ordered electronically by the BUYER from the SELLER’s website, FritClean – Nevres Özdüzenciler.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT
Date: 21.02.2026 – 16:16:00
Payment Method: XXX
Delivery Address: XXXXXXXXXX
ARTICLE 4 – GENERAL PROVISIONS
4.1 The BUYER declares that they have read and obtained information about the essential characteristics of the product subject to the contract, the sales price, payment method, and delivery details on the website of FritClean – Nevres Özdüzenciler, and that they have provided the necessary confirmation electronically.
4.2 The product subject to the contract shall be delivered to the BUYER or to the person/entity specified by the BUYER within the period stated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 14 days.
4.3 If the product subject to the contract is to be delivered to a person/entity other than the BUYER, the SELLER shall not be held responsible if the designated person/entity refuses to accept delivery.
4.4 The SELLER is responsible for delivering the product subject to the contract in a sound, complete condition, in accordance with the specifications stated in the order, together with warranty certificates and user manuals, if any.
4.5 Delivery of the product subject to the contract is conditional upon this contract being duly approved and the product price being paid by the BUYER using the selected payment method. If, for any reason, the product price is not paid or is canceled in bank records, the SELLER shall be deemed released from the obligation to deliver the product.
4.6 If, after delivery of the product, the BUYER’s credit card is unlawfully used by unauthorized persons without the BUYER’s fault and the relevant bank or financial institution fails to pay the product price to the SELLER, the BUYER is obliged to return the product to the SELLER within 3 days, provided that the product has been delivered to the BUYER. In such case, shipping costs shall be borne by the BUYER.
4.7 If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER shall notify the BUYER. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the product with an equivalent product if available, and/or postponement of delivery until the obstacle is eliminated. If the BUYER cancels the order, the amount paid shall be refunded to the BUYER in full within 10 days.
4.8 Defective or faulty products, whether covered by a warranty or not, may be sent to the SELLER for necessary repair within the scope of warranty conditions. In such cases, shipping costs shall be covered by the SELLER.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 7 days from the date of delivery of the product to themselves or to the person/entity designated by them. To exercise the right of withdrawal, the BUYER must notify the SELLER via fax, e-mail, or phone within this period, and the product must be unused in accordance with the provisions of Article 6.
In case of exercising the right of withdrawal, it is mandatory to return the original invoice and a copy of the shipping delivery receipt showing that the product delivered to the BUYER or a third party has been sent back to the SELLER. The product price shall be refunded to the BUYER within 7 days following receipt of these documents. If the original invoice is not returned, VAT and any other legal obligations cannot be refunded. The shipping cost of the returned product due to withdrawal shall be covered by the SELLER.
ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised for products that cannot be returned by nature, single-use products, copyable software and programs, perishable products, or products past their expiration date.
For the following products, the right of withdrawal may only be exercised if the product packaging is unopened, undamaged, and the product has not been used:
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Portable frying oil filtration machines cannot be returned once they have come into contact with oil.
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All types of household and industrial filters cannot be returned if they have been used even once.
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Products with damaged or deformed packaging cannot be returned.
ARTICLE 7 – COMPETENT COURT
In the implementation of this contract, Consumer Arbitration Committees up to the monetary limits announced by the Ministry of Industry and Trade, and Consumer Courts located at the place of residence of the BUYER or the SELLER, shall have jurisdiction.
By placing an order, the BUYER shall be deemed to have accepted all terms and conditions of this contract.
SELLER
FritClean – Nevres Özdüzenciler
BUYER
XXXXXXXX